Category: Training

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11
Sep

People

Hiring

Hiring the right people is half the battle.  Be sure to keep a few things in mind when finding the right phone reps.  Hire with passion and skill set in mind.  Passion for wine and phone sales experience come across in the call and make customers want to buy.

See our blog on hiring → 

Coaching and Training

Coaching and training sales reps is a constant but needs to be changed up.  Establishing a script so the rules of the road are in place to start.  Then monitoring / listening to their calls so they are corrected when mistakes are made. Champion sales, customer service, and motivational techniques so they develop into a great sales person.

How to get your staff on the phones →

Managing

Manage for success.  Set goals based on metrics and database availability.  Incentivize reps by reaching these goals to create a fun and friendly calling culture.

Key essentials for an in-house telemarketing campaign →

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11
Sep

Sales Training Videos

Sales Training Videos [Youtube_Channel_Gallery feed=”playlist” user=”PLKzdSSPzHR2JWFgTc0f88_e_WtWSPut3_” videowidth=”670″ ratio=”16×9″ theme=”dark” color=”white” autoplay=”0″ rel=”0″ showinfo=”1″ maxitems=”2″ thumbwidth=”90″ thumbratio=”16×9″ thumbcolumns=”4″ title=”1″ thumbnail_alignment=”left” key=”AIzaSyBMkQtPYnXSh91PaWzmlGdEPynp4PiP4P4″]
Motivational Videos [Youtube_Channel_Gallery feed=”playlist” user=”PLKzdSSPzHR2JyoedfJqqJeVkJylWqoV9o” videowidth=”670″ ratio=”16×9″ theme=”dark” color=”white” autoplay=”0″ rel=”0″ showinfo=”1″ maxitems=”2″ thumbwidth=”90″ thumbratio=”16×9″ thumbcolumns=”4″ title=”1″ thumbnail_alignment=”left” key=”AIzaSyBMkQtPYnXSh91PaWzmlGdEPynp4PiP4P4″]
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Why

These videos are a great training and motivational tool.  There are sales tips and thought processes, along with energy boosting to get reps pumped up.

When

Best time to watch these is any time.  Before the beginning of the first call is what I tell most clients.

How

You can show these to the whole team on a big screen so you can discuss afterword or individually right at the reps computer.