It seems businesses everywhere are struggling to find enough these days; and wineries are certainly not immune to the staffing shortage. Now that more and more people are feeling comfortable leaving their homes and traveling again, your winery is bound to see more foot traffic this summer. But do you have your tasting room set up to handle it?
When a winery is short staffed, one thing that can easily be overlooked is making sure you’re collecting a customer’s information. After all, your tasting room staff is busy making sure that everyone is enjoying your wine. Here are a few ideas to help ensure you’re still capturing customer information during theses unprecedented staffing challenges.Continue Reading..