Category: Motivation

08
Mar

How Do I Get My Staff On the Phones?

Mark Parton

Mark Parton

Managing Director at TeleWine Group
Mark is has 20+ years of call center experience and is a lifetime entrepreneur. He is the founder of Call For Wine which he sold in 2010. As the Managing Director for TeleWine Group, his newest undertaking, Mark is once again helping wineries to offer a better customer experience.
Mark Parton

Latest posts by Mark Parton (see all)

One of the biggest challenges I hear from wineries doing the calling in house is, “How do I get my staff on the phones”?  Doesn’t matter if it’s the winery or a call center, getting and keep people on the phones is challenging.  Here are 4 ideas on tackling this challenge:Continue Reading..

24
Feb

4 Actions to Inspire and Motivate Your Sales Team

Susan Cole

Susan Cole

Susan has over 18 years of experience in the wine industry in direct to consumer marketing. With her sales expertise and unique ability to build relationships, she has helped wineries both large and small meet and surpass their revenue goals.
Susan Cole

“You teach what you know, you create what you are.”
-Ancient Sufi Proverb

Some people might think that motivating your sales team is all about pumping them up and cheerleading. And they might go on to believe that they just can’t do that – it’s an act that doesn’t fit with their personality or style. But true motivation comes from actions that everyone can take and still act with authenticity.

Continue Reading..